This is all about how we handle your data and your rights regarding the storing of that data.
Who we are
Our website address is: https://indigofilmschool.com. Indigo Film School is a business that provides training and resources for independent fiction filmmakers.
This privacy policy sets out how Indigo Film School uses and protects any information that you provide when you use this website. We may change this policy from time to time by updating this page. Please check this page occasionally to ensure you are happy with any changes, and if not, please get in touch.
How to Contact Us
You can get in touch via our Contact page.
What personal data we collect and why we collect it
Contact via Email
Here at Indigo Film School, we love to hear from you! When you email us, your email address and message are stored in our private email client. This is so we can respond personally to your message or query. If you would like your details removed please let us know. Otherwise we might keep them indefinitely to make future correspondence more convenient.
We do not share your email address or other personal details with any third parties.
You can also contact us with comments or direct messages on Facebook; or via comments on YouTube. Please see the Facebook and YouTube websites for details on their privacy policies.
Cookies
What are Cookies?
These are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. We use cookies to deliver services and analyse traffic visiting the website.
Strictly Necessary Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and are discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When you use use one of our interactive Resources, such as the Video Camera Guide, we use localstorage on your browsing device to flag the last page you looked at. So if you refresh the page or return to the Resource later, it will remember where you were.
You can clear all localstorage on your device by opening the Console or Developer Tools, choosing localstorage and hitting Delete.
Third Party Cookies
Ironically the largest source of third party cookies on the website is the Cookie Consent plugin we use. If you watch the embedded YouTube videos on the website, you’ll involuntarily gain a few of their cookies. Google Captcha also sets a single cookie on your computer. For more details, please see Cookies on this Website below.
Accepting Cookies
When you first visit the Indigo Film School website you are asked if you accept the cookies used on the website. If you are happy to remain a visitor on the website with these cookies in use, please click ACCEPT ALL. Alternatively you can click REJECT ALL or READ MORE for further information.
The Cookie Consent plugin stores a cookie to remember you clicked ACCEPT ALL and hides the box next time you visit. This cookie is stored for 30 days.
Deleting Cookies
You can manually delete cookies by going into your web browser’s Preferences / Settings, selecting the Privacy / Security tab and choosing to clear browser or website data. Once you do this, you will be asked to reset your cookies preferences the next time you visit Indigo Film School.
Cookies on this Website
Here you’ll find details on all the cookies that are created on your computer when you use this website. We’ve listed them below, so if you take a look at the cookies stored on your computer, you’ll know what they do and whether you want to delete them.
GDPR Cookie Consent
The plugin we use to manage your cookie consent stores a number of necessary cookies on your computer. These are:
- CookieLawInfoConsent – records the button state and the status of CCPA.
- cookielawinfo-checkbox-necessary – records user consent for the Necessary category.
- cookielawinfo-checkbox-functional – records user consent for the Functional category.
- cookielawinfo-checkbox-performance – records user consent for the Performance category.
- cookielawinfo-checkbox-analytics – records user consent for the Analytics category.
- cookielawinfo-checkbox-advertisement – records user consent for the Advertisement category.
- cookielawinfo-checkbox-others – records user consent for the Others category.
Google Recaptcha
Google Recaptcha sets one cookie. It identifies bots to protect the website against malicious spam attacks. This is the cookie:
- _GRECAPTCHA
YouTube
Most of the posts on the website have embedded YouTube videos. YouTube adds a number of cookies to your computer for advertising and analytical purposes. Please be aware, there is currently no method for removing all YouTube cookies from a website other than deleting the embedded videos. If you do not want YouTube’s cookies on your computer, please do not watch the videos.
The YouTube cookies are:
- YSC – tracks the views of embedded videos.
- VISITOR_INFO1_LIVE – measures internet bandwidth to decide how it serves the player interface.
- yt-remote-device-id – stores the video preferences of the user.
- yt-remote-connected-devices – stores the video preferences of the user.
- yt.innertube::requests – also stores data on which videos the user has watched.
- yt.innertube::nextId – also stores data on which videos the user has watched.
- CONSENT – registers anonymous statistical data.
Who we share your data with
MailerLite
If you consent to join our community, we ask you to provide your first name and email address. We add this data to a mailing list. We use this data to send you emails, letting you know when more free material is available, or when a new book or course is about to launch. When you consent to join the mailing list, your personal data is sent to MailerLite, a third party platform used to create and send emails. MailerLite retains a record of your name, your email address and your preferences.
You can unsubscribe from the mailing list at any time. Just click the Unsubscribe button at the bottom of the email. If you would like your data permanently removed from the mailing list, please email via the Contact page to let us know.
MailerLite Abandoned Cart
MailerLite provides a cart abandonment service. This is triggered when you place items in your cart, but you don’t complete the purchase and you don’t empty the cart. MailerLite keeps a record of your email and the cart contents on their server. This record is used to trigger an automated email that reminds you about the items still in your cart. Read the MailerLite privacy policy.
How long we retain your data
If you register on our website, we also store your personal information provided in your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to Access Your Personal Data
You can access your personal data held by Indigo Film School. This data comes in a form that is portable, so you can transfer the information as you require. If you would like to be sent a file containing your data, please take the following steps:
- Use the Contact page to get in touch, telling us you would like access to your personal data.
- You will receive an email with a confirmation link. Please click this link to confirm you would like to receive your personal data.
- A file with the information you requested will be sent to your email address.
We will comply with requests for personal data within 30 days of the request being made.
How to Remove Your Personal Data
You can remove your personal data held by Indigo Film School. If you would like this information to be permanently deleted, please take the following steps:
- Use the Contact page to get in touch, telling us you would like your personal data to be removed.
- You will receive an email with a confirmation link. Please click this link to confirm your request.
- Your personal data will be permanently deleted from the website.
- You will receive an email confirming your personal data has been permanently deleted.
We will comply with removal requests within 30 days of the request being made. This will remove your data from the website and anonymise any transaction data we hold. Please note, this does not include information we are obliged to keep for administrative, legal, or security purposes.
Please see the Who We Share Your Data with section above if you wish to be removed from our mailing list.
Additional information
How we protect your data
We keep our website software, third party plugins and APIs up to date. This ensures we are using the latest security measures. Security plugins are installed on the website to block viruses, malware and hackers.
What data breach procedures we have in place
If there is a data breach that impacts your personal data, you will be informed by email within 72 hours of us becoming aware of the breach.
We will inform you of the nature of the breach, the type of personal data affected and the likely consequences. We will inform you of the steps we are taking to address the issue and what steps you can take to mitigate its impact on your personal data and privacy.
Purchases
The website uses a plugin called WooCommerce to facilitate book and course purchases. When you make a book purchase, you are re-directed to Amazon. Here is Amazon’s privacy notice.
When you purchase a course, you are directed to Stripe, the payment gateway we use. Here is Stripe’s privacy policy.
We do not store your payment details, as all payments are handled by a third party.
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, show you products you’ve recently viewed. We also use cookies to keep track of basket contents while you’re browsing our site.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for six years for tax and accounting purposes. This includes your name, email address and purchase details.
