Privacy Policy

This is all about how we handle your data and your rights regarding the storing of that data.

Who we are

Our website address is: https://indigofilmschool.com. Indigo Film School is a business that provides training and resources for independent fiction filmmakers.

This privacy policy sets out how Indigo Film School uses and protects any information that you provide when you use this website. We may change this policy from time to time by updating this page. Please check this page occasionally to ensure you are happy with any changes, and if not, get in touch immediately.

How to Contact Us

You can send us a message via our Contact form. You can also email: ian@indigofilmschool.com.

What personal data we collect and why we collect it

Contact Page Form

Here at Indigo Film School, we love to hear from you! When you use the contact form to get in touch, your name and email address are collected. This is so we can respond personally to your message or query. Once we have responded, your details are removed from our email client. We do not share them with any third parties.

Cookies

What are Cookies?

These are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. We use cookies to deliver services and analyse traffic visiting the website.

Strictly Necessary Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and are discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third Party Cookies

No third party cookies are created by the Indigo Film School website. We do not use Google Analytics, which is the main source of third party cookies.

Accepting Cookies

When you first visit the Indigo Film School website you are asked if you accept the cookies used on the website. If you are happy to remain a visitor on the website with these cookies in use, you can either click the ACCEPT button, or continue scrolling. Doing either will confirm your consent.

The cookie bar itself stores a cookie to remember you clicked ACCEPT and hide the bar next time you visit. This cookie is stored for 30 days.

Deleting Cookies

You can manually delete cookies by going into your web browser’s Preferences / Settings, selecting the Privacy / Security tab and choosing to clear browser or website data. Once you do this, you will be asked to reset your cookies preferences the next time you visit Indigo Film School.

Who we share your data with

MailChimp

If you consent to download one of our freebies, we ask you to provide your first name and email address. We add this data to a mailing list. We use this data to send you emails, letting you know when more free material is available, or when a new book is about to launch. When you consent to join the mailing list, your personal data is sent to MailChimp, a third party platform used to create and send emails. MailChimp retains a record of your name, your email address and your preferences.

You can unsubscribe from the mailing list at any time. Just click the Unsubscribe button at the bottom of the email. If you would like your data permanently removed from the mailing list, please use this Contact form to tell us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you register on our website, we also store your personal information provided in your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to Access Your Personal Data

You can access your personal data held by Indigo Film School. This data comes in a form that is portable, so you can transfer the information as you require. If you would like to be sent a file containing your data, please take the following steps:

  • Use this Contact form to get in touch, telling us you would like access to your personal data.
  • You will receive an email with a confirmation link. Please click this link to confirm you would like to receive your personal data.
  • A file with the information you requested will be sent to your email address.

We will comply with requests for personal data within 30 days of the request being made.

How to Remove Your Personal Data

You can remove your personal data held by Indigo Film School. If you would like this information to be permanently deleted, please take the following steps:

  • Use this Contact form to get in touch, telling us you would like your personal data to be removed.
  • You will receive an email with a confirmation link. Please click this link to confirm your request.
  • Your personal data will be permanently deleted from the website.
  • You will receive an email confirming your personal data has been permanently deleted.

We will comply with removal requests within 30 days of the request being made. This will remove your data from the website and anonymise any transaction data we hold. Please note, this does not include information we are obliged to keep for administrative, legal, or security purposes.

Please see the ‘Who We Share Your Data with’ section above if you wish to be removed from our mailing list.

Where we send your data

Visitor comments are checked through an automated spam detection service.

Additional information

How we protect your data

We keep our website software, third party plugins and APIs up to date. This ensures we are using the latest security measures. Security plugins are installed on the website to block viruses, malware and hackers.

What data breach procedures we have in place

If there is a data breach that impacts your personal data, you will be informed by email within 72 hours of us becoming aware of the breach.

We will inform you of the nature of the breach, the type of personal data affected and the likely consequences. We will inform you of the steps we are taking to address the issue and what steps you can take to mitigate its impact on your personal data and privacy.

Purchases

The website uses a plugin called WooCommerce to facilitate the book shop. When you make a purchase from Indigo Film School you are re-directed to Amazon or Apple Books to make a purchase.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. We also use cookies to keep track of basket contents while you’re browsing our site.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for six years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.


Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cart abandonment provider

MailChimp provides a cart abandonment service. When shopping, MailChimp keep a record of your email and the cart contents for up to 30 days on their server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the MailChimp privacy policy.