Privacy Policy

This is all about how we handle your data and your rights regarding the storing of that data.

Who we are

Our website address is: https://indigofilmschool.com. Indigo Film School is a business that provides training and resources for filmmakers who love independent film. For more details, please see our About page. The postal address for Indigo Film School is 17 St. Andrews Road, Gorleston-on-Sea, NR31 6LT, United Kingdom.

This privacy policy sets out how Indigo Film School uses and protects any information that you provide when you use this website. We may change this policy from time to time by updating this page. Please check this page occasionally to ensure you are happy with any changes, and if not, get in touch immediately.

How to Contact Us

You can send us a message via our Contact form. You can also email: ian@indigofilmschool.com.

You can write to us at:
Indigo Film School
17 St. Andrews Road
Gorleston-on-Sea
Norfolk
NR31 6LT
United Kingdom

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Page Form

Here at Indigo Film School, we love to hear from you! When you use the contact form to get in touch, your name and email address are collected. This is so we can respond personally to your message or query. Once we have responded, your details are removed from our email client. We do not share them with any third parties.

Form on Live Training and Consultancy Pages

If you complete the form on either the Live Training or Consultancy pages, we may retain your information indefinitely. This is so we can continue to communicate with your for the duration of the project. Once the project is complete, you can choose whether we retain your data for future communications or delete it.

Cookies

What are Cookies?

These are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form.

We use cookies to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. Our advertising partner is Facebook Our analytical partner is Google.

Strictly Necessary Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

The website uses a plugin called Cookie Notice. This uses cookies to set your cookies preferences… we hope you appreciate the irony!

Accept or Decline Cookies

When you first visit the Indigo Film School website you are asked if you consent to cookies being used. If you are happy for them to be used in all circumstances, please click the ‘OK’ button. If you would like to decline 3rd party cookies, please click the ‘No 3rd Party cookies’ button. To reset your cookie preferences, please delete all cookies from your browser, then refresh the page.

Deleting Cookies

You can manually delete cookies by going into your web browser’s Preferences / Settings, selecting the Privacy / Security tab and choosing to clear browser or website data. Once you do this, you will be asked to reset your cookies preferences the next time you visit Indigo Film School.

Advertising

We sometimes use Facebook advertising to promote content on this website. This advertising tool uses cookies to analyse traffic coming from the adverts on Facebook to this website. The information is anonymous. Facebook collects data to better understand the demographic of customers who choose to visit the Indigo Film School website. Please see Facebook’s Data Policy for further information.

Analytics

We uses Google Analytics to help analyse how visitors use this website. This analytical tool uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form. This data is retained for a period of 26 months after you were last active on the website.

You can opt out of analytics by changing the settings in the Cookie Compliance settings. If you don’t see the settings bar at the bottom of the screen, clear your web browser’s cookies / history and refresh the page.

Who we share your data with

MailChimp

If you consent download or watch one of our freebies, we ask you to provide your first name and email address. We add this data to a mailing list. We won’t send you a newsletter, but we’ll let you know when more free material is available, or when a course is about to launch. When you consent to join the mailing list, your personal data is sent to MailChimp, a third party platform we use for creating and sending emails. MailChimp retains a record of your name, your email address and your preferences.

You can unsubscribe from the mailing list at any time. Just click the Unsubscribe button at the bottom of the email. If you would like your data permanently removed from the mailing list, please use this Contact form to tell us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you register on our website, we also store your personal information provided in your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to Access Your Personal Data

You can access your personal data held by Indigo Film School. This data comes in a form that is portable, so you can transfer the information as you require. If you would like to be sent a file containing your data, please take the following steps:

  • Use this Contact form to get in touch, telling us you would like access to your personal data.
  • You will receive an email with a confirmation link. Please click this link to confirm you would like to receive your personal data.
  • A file with the information you requested will be sent to your email address.

We will comply with requests for personal data within 30 days of the request being made.

How to Remove Your Personal Data

You can remove your personal data held by Indigo Film School. If you would like this information to be permanently deleted, please take the following steps:

  • Use this Contact form to get in touch, telling us you would like your personal data to be removed.
  • You will receive an email with a confirmation link. Please click this link to confirm your request.
  • Your personal data will be permanently deleted from the website.
  • You will receive an email confirming your personal data has been permanently deleted.

We will comply with removal requests within 30 days of the request being made. This will remove your data from the website and anonymise any transaction data we hold. Please note, this does not include information we are obliged to keep for administrative, legal, or security purposes.

Please see the ‘Who We Share Your Data with’ section above if you wish to be removed from our mailing list.

Where we send your data

Visitor comments are checked through an automated spam detection service.

Additional information

How we protect your data

We keep our website software, third party plugins and APIs up to date. This ensures we are using the latest security measures. Security plugins are installed on the website to block viruses, malware and hackers.

The personal data sent to Stripe for payment processing is encrypted. Indigo Film School does not retain your payment details, these are handled by Stripe, the payment gateway we use.

What data breach procedures we have in place

If there is a data breach that impacts your personal data, you will be informed by email within 72 hours of us becoming aware of the breach.

We will inform you of the nature of the breach, the type of personal data affected and the likely consequences. We will inform you of the steps we are taking to address the issue and what steps you can take to mitigate its impact on your personal data and privacy.