Are you power mad, or is lack of power driving you crazy? In this section you'll find solutions for battery and mains power issues.
No battery power
- You switch on a device, but there's no power from the battery.
- Make sure you’re definitely pressing the correct button to switch on the device!
- Try reseating the battery. Remove it completely from the device and reconnect it. If the battery isn’t seating correctly, you might need to use gaffer tape as a temporary solution.
- Try a different battery. If that works, put a piece of tape on the faulty battery and check it again later.
- Some devices such as cameras, LED lights and on-camera monitors have swappable battery plates. If this is the case, unscrew the battery plate and check the wires are properly connected.
- On-battery indicators are not always reliable. They can say a battery is charged when it isn’t. Check the power level on the camera or sound recorder screen. You might need to delay the shoot while you charge a battery.
- If you’re powering a device from the camera’s battery plate, try reseating the cable. If that doesn’t work, try a different cable.
No mains power
- Your equipment isn't receiving power from the mains supply or a generator.
If you need to connect to an electrical supply using lugs or clips instead of an insulated plug, this is a job for a qualified electrician. Under no circumstance should you attempt this yourself.
- Make sure the wall switch is definitely on.
- The wall socket could be faulty, try a different one.
- Waggle all your cables and check for loose connections, but take care not to touch bare wires or plug pins.
- Replace a suspect cables with a spare. If this solves the problem, put a piece of tape on the faulty cable and check it again later.
- If you’re using a plug-in circuit breaker, try resetting it. Some power reels also have circuit breakers with a reset button.
- If a power reel has stopped working, it might have overheated. Make sure it’s completely unreeled then try it again.
- Change the fuse in the plug. If that works, dispose of the faulty fuse.
- If several wall sockets seem to be dead, one of the building’s circuit breakers might have tripped. If it’s a large commercial building, contact the person who has access.